Orca’s Churn Engine

$5K to stop revenue bleed - in just 7 days.

Day 1 – Kickoff

• Slack workspace invite + onboarding checklist delivered for a seamless start.
• Focused call to align on your product, retention goals, and churn challenges.
• We access your analytics, CRM, and user feedback sources.

Days 1-2 - Data Dive

• We analyze churn rates, cancellation patterns, and feedback signals.
• Map user journeys to spot drop-off points in onboarding, activation, or renewals.
• Segment analysis by cohort, persona, or acquisition source.

Day 3 – Hypothesis Validation

• Conduct targeted discussions with product, customer success, or growth teams.
• Uncover internal churn drivers: Misaligned value, bad fit users, or feature confusion.
• Compare internal assumptions with user behavior and qualitative feedback.

Day 4 – Root Cause Isolation

• Identify 3–5 key churn causes tied to UX, lifecycle, or segmentation failures.
• Assign risk scores and benchmark against industry retention standards.
• Build urgency and impact matrix for prioritization.

Days 5-6 – Solution Development

• Develop 5–7 targeted solutions for UX, messaging, or product improvements.
• Create effort-impact matrix with ROI projections, timelines, and ownership.
• Design automated reactivation triggers and persona-specific strategies.

Day 7 – What You’ll Get

• 30-minute Zoom to walk you through key findings.
• 10–12 page PDF report with branded visuals, including heatmaps, churn maps, and journey maps, outlining exactly where users drop, why it happens, and how to stop it.
• 1-page executive summary with churn health scorecard and next steps.